The Great Burning Man Ticket Crap Shoot

February 18, 2015February 18, 2015 / Curt Mekemson / 28 Comments

Once, when I was wandering aimlessly along the streets of Black Rock City, I came across a group that featured wonderful photo montages, including this one. Somehow or the other, it reminded me of the Burning Man ticketing process.

I return to Burning Man for the 11^th time this year. Maybe. The ticketing process for Burning Man is like a Mad Hatter’s tea party. I described it in a blog last week. But supposedly, if I got all of my jackrabbits in a row, and if I signed in within three seconds of the time the ticket window opened, the odds were good I would get a ticket.

I met all of the requirements. I suspect if BM had demanded that I had to pat my head and rub my belly while simultaneously hitting the ticket button, I would have figured out a way to do it— maybe with my nose. I like Burning Man that much. As it was, I redid my profile, registered, updated my Ticket-fly account, and got my magic number from Burning Man: WWBK2FVF. Peggy did the same thing. We would double our chances.

And there we were at 12-noon today. I had checked in at timeanddate.com PST and made sure my computer clock was coordinated to the second on Pacific Standard Time. With my finger poised at my computer and Peggy at hers, I did the ten-second countdown from 11:59:50. 10-9-8-7-6-5-4-3-2-1-0! When I hit zero, both of our fingers made a mad dash for enter. How long did it take? A hundredth of a second, certainly no longer than a tenth.

I immediately got a message. I was in the cue and would get to the purchase site in two minutes. Woohoo! If ever there was a guarantee, I had it. Peggy wasn’t quite so lucky. She would get in within an hour. That was strange. Then even stranger things started happening, really strange things. A little music from the Twilight Zone TV series of yore might be appropriate. “Neenner, neenner, neenner, neenner.”

Suddenly my wait time jumped to 45 minutes! Where had I gained 43 minutes? How had 30,000 people, or so, suddenly jumped in front of me? Were there algorithms attached to my number that said I had been enough times, that I had had enough of a good thing? I had read that it was best to sign up as a virgin, a first timer. Had I been too honest, too transparent? But I was a stoic, right up there with Zeno the Greek Philosopher. I resigned myself to wait the 45 minutes. The countdown continued,

I made it to 19 minutes or so. Zap! I was put on hold. Why? “Why?” I screamed at my computer. Peggy had told me she didn’t need to hear any fowl language. “Cluck, cluck, cluck!” I was about to have a massive heart attack, a coronary. Could I sue Burning Man? After 10 minutes the site came back up. My wait time was an hour plus. Eventually, it worked its way down, after jumping back and forth between more minutes and less. And then finally, I got a message; I was in— except being in meant waiting another ten minutes. Again, no explanation. Finally, the site came up. Did I want two tickets or one: two. Did I need a vehicle pass? Yes. Did I want to contribute another $40 to Burning Man? After all of this— no I didn’t.

I hit the submit button. No tickets are available, I was told. And there was no vehicle pass. But I was still welcome to contribute $40 to Burning Man. Thirty minutes later, Peggy was told there were no tickets. She, too, had the opportunity to contribute $40.

So, once again I had participated in the fiasco known as the Burning Man ticket sign-up and once again I sit here with no tickets. I will probably get tickets, but still, Burning Man owes me an explanation for its weird behavior. I am not holding my breath.

Burning Man is wonderfully strange, and always worth the price of a ticket… assuming you can get one.

The 2015 Burning Man Theme: Carnival of Mirrors— and Tickets

February 6, 2015 / Curt Mekemson / 41 Comments

Burning Man has always had a carnival like atmosphere and lots of mirrors. This Kaleidoscope has captured lots of Peggys.

Burning Man has always had a carnival like atmosphere— and lots of mirrors. This Kaleidoscope captured my wife Peggy in her floppy white hat.

It is that time of year when you have to prove your love for Burning Man by obtaining a ticket. On Wednesday, February 18 at 12-noon Pacific Standard Time, I will be sitting at my computer with my finger poised above the buy button. The computer’s clock (which I will have reset through the world atomic clock) will be counting down the seconds. At 11:59:59 my finger will make a dash for the button. Then I will wait. With luck, at some point between one and three hours, I will get on the site. Hopefully there will be tickets left. I am sure that computer geeks, far more geeky than I, have figured out how to hit that button within millionths, if not billionths of a second after 12:00. My poor human pinky doesn’t stand a chance.

A selfie of my finger poised for action. "Too weird," Peggy says.

A selfie of my pinky poised for action. “Too weird,” Peggy says. Do you think the photo makes me look fat?

And that’s not all. Before I even play Beat the Clock, I will have to preregister to purchase tickets. According to the Burning Man ticket site, I need to do that some time between 12-noon on February 11, and 12-noon on February 14. Apparently, I also have to go online and update my Burning Man profile before I can preregister. Fine.

Assuming I manage to successfully jump through all the hoops Burning Man has created, I will then be given the opportunity to shell out $790 for two tickets and another $50 for parking. Woo hoo. Actually, I don’t mind the price— Burning Man is a bargain for the week of art, entertainment, and experience it provides. And, this year’s theme, The Carnival of Mirrors, sounds intriguing. Here’s what Larry Harvey, the founder of Burning Man, and Stuart Mangrum, a Burning Man pundit, have to say about it.

This year’s theme is about mirrors and masks, mazes and merger. It will be a kind of magic show that takes the form of an old-fashioned carnival. This Carnival of Mirrors asks three essential questions. Within our media-saturated world, where products and people, consumption and communion morph into an endlessly diverting spectacle, 1) who is the trickster, 2) who is being tricked, and 3) how might we discover who we really are?

Here’s a thought, Larry. Burning Man is always about mirrors and masks and mazes. I suspect that plenty of merging goes on as well, by whatever name you want to call it. But I am a sucker for carnivals: any size, any type, anywhere. As for trickster… he’s one of my all time favorite characters, right up there with clowns, jesters and fools. We are talking crazy wisdom here folks, the type that you get when a Zen master whacks you on the side of the head, or you spend too much time watching old Groucho Marx reruns, or you try to understand modern physics.

One morning I shot an elephant in my pajamas. How he got in my pajamas, I don’t know. The tusks were really stuck, so I went to Alabama where Tuscaloosa. –Groucho Marx

We all agree that your theory is crazy, but is it crazy enough? –A discussion between the physicists Niels Bohr and Wolfgang Pauli

I am reminded of the old adage, “Life’s a circus; enjoy the show.” Burning Man definitely meets the circus criteria, but the event adds a twist: roll up your sleeves and join the show. So while I expect to find fortune tellers, magicians, games of chance and possibly a burlesque show or two in the midway set up at the base of the Man, I know I will be called upon to entertain as well as be entertained. But no, you won’t see me naked, or twirling fire, or even more scary, twirling fire and naked.

It doesn't matter which street you walk down at Burning man, you can always expect to find sideshows that capture you attention. This woman displays her fire art. (Photo by Don Green, a member of our 'tribe.')

It doesn’t matter which street you walk down at Burning Man, you can always expect to find sideshows that capture your attention. This woman displays her fire art. (Photo by Don Green, a member of our ‘tribe.’)

The layout for the midway at the base of the Man will be similar to last year’s as reflected in this photo. (Photo by Peggy Mekemson.)

As for a magic show, what's more magical than a giant scorpion that insists on showing up or disappearing depending on which way the wind blows?

As for a magic show, what’s more magical than a giant praying mantis that insists on showing up or disappearing depending on which way the wind blows? Eat your heart out Houdini.

Of course there will be a maze at the heart of the carnival; it’s Burning Man and there is always a maze somewhere. A funhouse of mirrors and masks will be set up where Burners will be challenged to explore their various personalities. Will I find the real me? (If I haven’t done so by my age— hmmm, doubtful.) And what’s at the end of the maze? “…a final passage will reveal a courtyard that surrounds the Burning Man. Photo booths will here record the faces of participants, merging them into a swirling stream that will envelop the entire body of the Man.”

How can I resist? My finger is poised.

Costumes and masks are a major part of Burning Man. (Photo by Don Green.)

I found this hand print mask intriguing.

Burning Man masks come in all shapes and sizes. This 2014 sculpture was huge. And, I might add, oozing in personality.

A whole series of these carnival-like masks decorated the Center Camp Cafe in 2014.

This unusual use of a mirror, allowed me to explore my feminine side. So naturally I had to photograph the process.

In fact, I am always photographing myself in mirrors at Burning Man. (I’m the tiny image.) Is it ego? Or is it simply the fact that it is damned hard to photograph a mirror without putting yourself in it?

Since I started with a kaleidoscope photo of Peggy, It is only fair that I end with one of me.

Going with the ego theme, I’ll wrap this post up with a whole bunch of Curts. (Photo by Peggy Mekemson.) NEXT BLOG: The natural beauty of Burning Man.

Burning Man 2013… Is It on Your Bucket List?

February 20, 2013January 24, 2015 / Curt Mekemson / 6 Comments

The Burning Man festival, which takes place each year around Labor Day in the remote Black Rock Desert of Northern Nevada, has become a Bucket List event for thousands of people.

Peggy and I have our 2013 Burning Man tickets!

I dutifully checked in a week early, received my authorization code, and then jumped on the Net when Burning Man opened its general sale of 40,000 tickets. I was put in the queue line. I would have my opportunity to shell out $720 for two tickets (two are all you are allowed to buy) when my number came up… if there were any tickets left. Burning Man made it clear; there were no guarantees. Everything was on a “first come first serve” basis.

I was worried. Three days earlier I had upgraded my Hugh’s Satellite Internet Service. (Peggy and I live out in the woods beyond the reach of normal Internet.) Apparently the upgrade impacted my ability to get on AOL where I had stored my authorization code, a fact I learned 10 minutes before the sale started. Forty minutes later I had worked my way around the problem. Was I too late?

Three hours… that’s how long I waited in the queue, and I am not good at waiting. I twiddled my thumbs, read the newspaper (yes, they still exist), and read several chapters in a book by Nicholas Carr on how the Internet is shaping our brains. It’s making us less patient. Finally, I was allowed to buy my tickets. I figured I was probably number 39,998.

My friend Tom Lovering, AKA Adios at Burning Man, who had been warning me for days via phone and Email not to miss the sign-up, failed to get tickets. So it will be Craig’s list for him in August. Several hundred if not thousand people will have discovered by then they can’t go and will need to sell their tickets.

So was it worth the hassle? My response is a definite yes! Burning Man is a Bucket List kind of event. I been going since 2004 and it’s still on my bucket list. Every year is different. Burning Man is so big and so diverse, there are always new things to see and experience. Last year’s program, make that catalog, listed over a thousand different events… all free.

I will be blogging about various aspects of Burning Man every week or so over the next several months leading up to the event. I will also continue my series on Mediterranean Ports I visited a couple of months ago. This summer I will feature the trip up the Alaska Highway through Canada and the Yukon Territory to Alaska that Peggy and I are making. As always, there will be lots of photos.

Burners, as BM participants are called, watch in fascination as the Man burns (shown above) in 2012. A mechanical steam-punk octopus lurks in the background.

Burners, as BM participants are called, watch in fascination as the Man burns in 2012. A mechanical steampunk octopus lurks in the background.

Elaborate costumes are an important part of the Burning Man experience. (Photo by Don Green.)

Hundreds of Mutant Vehicles, such as this Mammoth, make there way through camp and back and forth across the Playa.

Hundreds of Mutant Vehicles, such as this Mammoth, make their way through camp and back and forth across the Playa. I took this photo from our camp.

Hundreds of works of art are displayed annually at Burning Man. This woman, who was kneeling, stood at least 15 feet tall.

Art comes in all shapes, colors and sizes. Here, a pair of mantises face off.

Art comes in all shapes and sizes. Here, a pair of colorful mantises face off far out in the Playa.

Much art is made to be interactive. Here, burners were invited to walk through the ant farm tunnels. The farm was at least 50 feet tall. Big Ants.

Regional art has been added to Burning Man over the last three years. This Texas Longhorn came from Texas. (Photo by Tom Lovering)

Regional art has been added to Burning Man over the last three years. This Texas Longhorn came from, no surprise, Texas. (Photo by Tom Lovering)

The Black Rock Desert can be quite beautiful, as this rainbow demonstrates.

Over the next few months, I’ll be blogging about various aspects of Burning Man. Join me. (Photo by Peggy Mekemson)

NEXT BLOG: The beautiful walled city of Dubrovnik on the coast of the Adriatic Sea in Croatia.

Next Burning Man blog: This year’s theme is Cargo Cult. What does it mean? I will use themes from other years as examples.

Burning Man… The Great Ticket Fiasco

February 9, 2012January 24, 2015 / Curt Mekemson / 4 Comments

Burning Man tickets have become scarce, Burners are upset, and scalpers are taking advantage.

Burning Man ran out of tickets last year. People panicked. Scalpers had a field day.

Let me say this about scalpers; they are the scum of the earth. Scalpers and other speculators of their ilk make their fortunes by driving prices up and taking advantage of people. They are driven by greed and contribute nothing to society.

Burning Man decided the fairest way to deal with the limited ticket issue this year was to run a lottery. To deal with the scalpers, controls were placed on the number of tickets anyone could buy. Scalpers undoubtedly figured out ways of getting around the controls. They always will if the profits are substantial. But that’s not the major issue.

Burning Man forgot the major maxim of good business practice: Don’t Screw Your Best Customers. This was not Burning Man’s intent, but it was the result.

Suddenly, Burners who had been faithfully buying tickets and attending the event for 5, 10, or even 15 years are ticketless. What’s worse is that many of these people are critical to the Burning Man experience. They are the contributors, people who share their musical and artistic talent, people who volunteer for the many tasks it takes to run Burning Man and people central to building and maintaining the communities that give Burning Man its unique flair.

What were you thinking guys?

To give credit to the Burning Man organization, it is now struggling with how to right the wrong. A less than satisfactory solution will be jury-rigged this year. The result will still be lots of seriously bummed, or should I say burned, Burners.

As a six-year-veteran here are my thoughts regarding a solution to Burning Man’s ticket sales.

Do away with the tier system. It’s a form of scalping in itself. Figure out what a fair price is to run the event, make your ‘profit,’ and support the other causes/efforts you believe in. Charge everyone the same amount but retain your program for subsidized tickets for people who need them. You can encourage people to make donations to support valuable programs such as the Black Rock Arts Foundation and Burners without Borders.
Limit sales to twice a year. The first sale will be for the total number of spaces available and be on a first-come first-serve basis. Make it in January so you have time to do your own planning. The total upfront cash should be good for Burning Man. It’s as fair as you can be in terms of distribution.
Make the second sale one month before the event to sell refunded tickets from people who can’t go. (Closer to the event would be better but the logistics might be a nightmare.)
To make this work and to eliminate scalpers, people will have to have numbered tickets tied to their name and a personal photo ID. That’s how participants will get in and that’s how they will obtain refunds if they can’t go. I know this will take extra effort on the part of Burning Man and that veterans may complain, but it is the only way to keep ticket control in Burning Man’s hands. An increased price is justified here to cover Burning Man’s refunding and processing costs. People will have to make a go/no go decision by a certain date. Otherwise they are out the price of their ticket.

This is a much simpler approach than Burning Man uses now. It is fair and will be easily understood by participants.